License & Registration
Bandizip License Policy
How to register Bandizip
In-depth Comparison
How to receive a receipt
Refund Policy
Exclusive features of Bandizip Paid Edition
How to use the Password Manager
How to use Repair Archive
How to use the Password Recovery
How to preview images in an archive with Bandizip
How to use Antimalware Scan on Archive
Features & Technical Terms
How to use Extract Here (Smart)
How to split a large file into smaller files with Bandizip
How to use Unicode filenames in ZIP format
ZIPX archive format
7z archive format
Solid Compression
How to open RAR files
How to open ALZ and EGG files
How to use Fast Drag and Drop
How to use Multi-core Compression
How to use High-speed Archiving
How to modify an archive without decompression
How to open a file in an archive without extraction
How to edit a file and save it in an archive directly
How to set a password for an archive
How to encrypt filenames in archives
How to move files to Recycle Bin (Trash) when deleting
Compress a file even when the file is used by another process
How to prevent data corruption by safe backup
How to test an archive
How to copy Zone.Identifier information for malware protection
How to change the theme color for Bandizip
How to export and import Bandizip settings
How to uninstall Bandizip
Update types
Command Line Parameters
Bandizip Setup Command Line Parameters
Introduction to Windows 10 on ARM
Troubleshooting
How to troubleshoot when I can’t install or register Bandizip
How to troubleshoot when I can’t access the email account that I used to buy Bandizip
How to troubleshoot when codepage auto-detection doesn’t work correctly
How to troubleshoot when Bandizip opens archive files automatically when I download them on the browser
How to troubleshoot when an icon for archives doesn’t appear properly in the File Explorer
How to troubleshoot when a right-click menu (context menu) for Bandizip doesn’t appear
How to troubleshoot when a right-click menu (context menu) for Bandizip isn’t displayed properly
How to troubleshoot when Error 22 occurs and Mac Finder on Catalina can’t extract ZIP archive
How to troubleshoot when Mac Finder can’t extract an encrypted ZIP file
How to use a non-alphabetic language character in a password
How to test multiple archives
How to attach an executable file (.exe) in Gmail
How to troubleshoot “The parameter is incorrect.”
How to troubleshoot when I can’t open an archive in a network mapped drive
How to troubleshoot when a split archive can’t be decompressed
How to troubleshoot when bdzsfx.x86.sfx is diagnosed as malware
How to run Bandizip on Linux using Wine

〈 Pomoc

How to troubleshoot when a right-click menu (context menu) for Bandizip isn’t displayed properly

After Bandizip is newly installed or updated, you may find that a right-click menu (context menu) for Bandizip isn’t displayed properly as follows when you right-click an archive on the File Explorer.

  1. The context menu is displayed in light color even when using Dark mode.



  2. You may configure the settings of Windows 10 to check whether you have the same problem.
    Settings ▶ Personalization ▶ Colors ▶ Choose your color ▶ Dark
  3. Text in the context menu is displayed larger or smaller than other text.



  4. You may configure the settings of Windows 10 to check whether you have the same problem.
    Settings ▶ System ▶ Display ▶ Scale and layout ▶ Change the size of text, apps, and other items

Cause of problem & Troubleshooting

This problem is caused by bugs in the File Explorer. Bandizip uses the OwnerDraw property which is provided by the OS to implement the "Preview Archive" feature. Because of some bugs in the File Explorer itself, however, the feature with the OwnerDraw property may fail to appear correctly; the context menu for Bandizip may not be displayed properly as well.

There is no perfect solution currently to this problem. You may disable "Preview Archive" in the settings of Bandizip as an alternative.